Benefits of using Geedesk :
- Automated Workflow – Once the ticket is created the Geedesk automode takes care of assigning the tickets to the the available technician.
- Work with SMS – Employees can manage & interact with the software with just plain SMS.
- Intelligent Insights – Our modeling system helps in easily categorizing guest complaints, feedback & reviews. This is very important for intervention, improvements & predictive maintenance.
- In-depth Analysis – Analysis & strong reporting module helps in analyzing the efficiency of complaint management in addition to guest satisfaction.
- Internet of Things – Integrated device with custom software makes it easy for the guests to raise a complaint or report an issue with just a single touch.