on_hold_tickets
====== On Hold Tickets ======.
You can view all tickets with “On Hold” status by selecting “On Hold Tickets” under the “Tickets”.
Step 1: Go to Tickets→ On Hold tickets
Step 2: On the On Hold tickets page, tickets from the past 3 months are displayed by default with pagination. If you need to find a ticket older than 3 months, you can use the filter to specify the date range and department.
on_hold_tickets.txt · Last modified: 2024/11/12 07:45 by athulya