The Property Dashboard is a tool for property managers or owners overseeing multiple properties. It provides a centralized interface to efficiently monitor guest complaints and requests across various locations. This feature streamlines communication and management tasks, making it easier to address issues promptly and enhance the overall guest experience. To access the Property Dashboard, individuals must already be users of Geedesk. Geedesk users can enable or disable this feature based on their preferences and needs. Overall, the Property Dashboard offers a practical solution for efficiently managing multiple properties and ensuring a high standard of service for guests.
Benefits for General, Cluster, and Regional Managers :
General Managers: They can personalize the Property Dashboard by adding specific details related to their property. This customization feature allows them to tailor the dashboard to reflect their property’s unique characteristics and needs. Additionally, they can use the dashboard to regularly monitor guest complaint management activities, enabling them to stay informed about issues and take proactive steps to address them.
Cluster and Regional Managers: These higher-level managers can connect multiple properties to the Property Dashboard. By doing so, they can oversee the guest complaint management process across various locations in real time. This centralized oversight enables cluster and regional managers to gain insights into the performance of multiple properties simultaneously and intervene as necessary to ensure optimal guest satisfaction levels.
Overall, the Property Dashboard empowers managers at different levels to customize and manage their property-related tasks efficiently, improving guest experiences and streamlining operations across the board.