• On the top left side of the filter of the homepage, there is an Admin option below Tickets.
  • In the Admin option, there are 14 sub-options. 
  • The sixteen sub-options are:- 
  • Admin Board
  • Department
  • Categories
  • Rooms
  • Ticket Types
  • Users
  • Settings
  • Group
  • Escalation Policies
  • Rule Engine
  • Property Dashboard
  • Add-Ons
  • Billing
  • Supports