In Geedesk the Ticket is known as the job order which is raised by the Guest or the Staffs in the property.
For example: If the Guest asking for the Water or Coffee that job order would be the Ticket.
How to create a Ticket:
- Go to Admin -> Ticket types -> Add ticket type ->
Format for Adding Ticket types:
Ticket type: Ac not working
And click Create.
Bulk import ticket type
- To import Bulk Ticket type, first, you have to make an excel sheet of all Ticket types with a File format –
Ticket Type Department Name
AC not working Engineering
Water bottle required Housekeeping
- Download that page in (CSV Comma Separated Value)
- Go to Admin -> Ticket types -> Bulk Ticket type -> Choose file -> Select the downloaded CSV sheet of Ticket types and click Import.