Helps articles to help you get most out of Geedesk https://help.geedesk.com/ 2026-10-25T07:39:29+00:00 https://help.geedesk.com/ https://help.geedesk.com/lib/exe/fetch.php/wiki:dokuwiki.svg text/html 2026-10-14T11:28:11+00:00 athulya (athulya@undisclosed.example.com) https://help.geedesk.com/doku.php/different_methods_to_add_comments?rev=1791977291&do=diff Different methods to add Comments in Ticket Details Page (Android Application) You can now add comments by 4 methods, which help the user to easly convey the information about the ticket once it in an issue of once the issue of the ticket is fixed. Below we have shared all the Four methods text/html 2026-10-14T11:28:00+00:00 athulya (athulya@undisclosed.example.com) https://help.geedesk.com/doku.php/?image=screenshot_from_2026-10-14_16-57-29.png&ns=&rev=1791977280&tab_details=history&media_do=diff&do=media <img src="https://help.geedesk.com/lib/exe/fetch.php/screenshot_from_2026-10-14_16-57-29.png?w=500&amp;h=500&amp;tok=4b6610" alt="screenshot_from_2026-10-14_16-57-29.png" loading="lazy" width="500" height="500" /> text/html 2026-10-14T11:24:24+00:00 athulya (athulya@undisclosed.example.com) https://help.geedesk.com/doku.php/?image=screenshot_from_2026-10-14_16-52-27.png&ns=&rev=1791977064&tab_details=history&media_do=diff&do=media <img src="https://help.geedesk.com/lib/exe/fetch.php/screenshot_from_2026-10-14_16-52-27.png?w=500&amp;h=500&amp;tok=82b9bd" alt="screenshot_from_2026-10-14_16-52-27.png" loading="lazy" width="500" height="500" /> text/html 2026-10-14T11:18:59+00:00 athulya (athulya@undisclosed.example.com) https://help.geedesk.com/doku.php/?image=screenshot_2026-10-14-16-44-58-49_547edfbe7c46d9e6f14554155577cb87.jpeg&ns=&rev=1791976739&tab_details=history&media_do=diff&do=media <img src="https://help.geedesk.com/lib/exe/fetch.php/screenshot_2026-10-14-16-44-58-49_547edfbe7c46d9e6f14554155577cb87.jpeg?w=500&amp;h=500&amp;tok=c5e6b2" alt="screenshot_2026-10-14-16-44-58-49_547edfbe7c46d9e6f14554155577cb87.jpeg" loading="lazy" width="500" height="500" /> text/html 2026-10-14T11:17:44+00:00 athulya (athulya@undisclosed.example.com) https://help.geedesk.com/doku.php/?image=screenshot_2026-10-14-16-44-35-57_547edfbe7c46d9e6f14554155577cb87.jpeg&ns=&rev=1791976664&tab_details=history&media_do=diff&do=media <img src="https://help.geedesk.com/lib/exe/fetch.php/screenshot_2026-10-14-16-44-35-57_547edfbe7c46d9e6f14554155577cb87.jpeg?w=500&amp;h=500&amp;tok=80be8a" alt="screenshot_2026-10-14-16-44-35-57_547edfbe7c46d9e6f14554155577cb87.jpeg" loading="lazy" width="500" height="500" /> text/html 2026-10-14T10:45:59+00:00 athulya (athulya@undisclosed.example.com) https://help.geedesk.com/doku.php/?image=commentoptions.png&ns=&rev=1791974759&tab_details=history&media_do=diff&do=media <img src="https://help.geedesk.com/lib/exe/fetch.php/commentoptions.png?w=500&amp;h=500&amp;tok=a23c0b" alt="commentoptions.png" loading="lazy" width="500" height="500" /> text/html 2026-10-14T09:46:30+00:00 athulya (athulya@undisclosed.example.com) https://help.geedesk.com/doku.php/sidebar?rev=1791971190&do=diff === Learn about Geedesk === * Understanding Geedesk * Geedesk APIs * Release notes * FAQ * Getting Support Getting Started * Login * User Profile and Settings * Company profile * Search tickets * To Change Password from profile Home * Homepage * My Tickets * Follow ups * My Team Tickets * Manage Attendance Tickets * New tickets * Open tickets * Escalated tickets * On hold tickets * Resolved tickets * Inactive tickets * Scheduled tickets * Repea… text/html 2026-09-17T05:20:48+00:00 athulya (athulya@undisclosed.example.com) https://help.geedesk.com/doku.php/understanding_geedesk?rev=1789622448&do=diff Understanding Geedesk Geedesk is a cloud-based hotel management platform that helps hotels and resorts manage guest requests and complaints effectively — all from a single dashboard. With Geedesk, your team can: * Log and track guest requests and complaints in real time text/html 2026-05-11T10:17:59+00:00 athulya (athulya@undisclosed.example.com) https://help.geedesk.com/doku.php/app_introduction_and_usage?rev=1778494679&do=diff Geedesk GM App Introduction The Geedesk GM App is designed to provide General Managers (GMs) with a complete overview of all ticket activities within their property. Using this application, GMs can easily monitor service requests, track unresolved tickets, review escalations, analyze departmental performance, and quickly identify operational issues. text/html 2026-05-11T09:55:37+00:00 athulya (athulya@undisclosed.example.com) https://help.geedesk.com/doku.php/how_to_enable_notifications?rev=1778493337&do=diff Notifications You can now enable notifications for both the web and Android applications. Please follow the steps below to enable them: Web Application: Enabling Notifications Step 1: Near the URL bar, click on the filter button where you will find the notification option. text/html 2026-04-27T12:01:23+00:00 athulya (athulya@undisclosed.example.com) https://help.geedesk.com/doku.php/?image=image_23_.png&ns=&rev=1777291283&tab_details=history&media_do=diff&do=media <img src="https://help.geedesk.com/lib/exe/fetch.php/image_23_.png?w=500&amp;h=500&amp;tok=e2b0a3" alt="image_23_.png" loading="lazy" width="500" height="500" /> text/html 2026-04-27T12:00:58+00:00 athulya (athulya@undisclosed.example.com) https://help.geedesk.com/doku.php/?image=image_21_.png&ns=&rev=1777291258&tab_details=history&media_do=diff&do=media <img src="https://help.geedesk.com/lib/exe/fetch.php/image_21_.png?w=500&amp;h=500&amp;tok=1e9b94" alt="image_21_.png" loading="lazy" width="500" height="500" /> text/html 2026-04-27T11:53:03+00:00 athulya (athulya@undisclosed.example.com) https://help.geedesk.com/doku.php/?image=image_20_.png&ns=&rev=1777290783&tab_details=history&media_do=diff&do=media <img src="https://help.geedesk.com/lib/exe/fetch.php/image_20_.png?w=500&amp;h=500&amp;tok=bbad86" alt="image_20_.png" loading="lazy" width="500" height="500" /> text/html 2026-04-27T11:51:56+00:00 athulya (athulya@undisclosed.example.com) https://help.geedesk.com/doku.php/?image=image_19_.png&ns=&rev=1777290716&tab_details=history&media_do=diff&do=media <img src="https://help.geedesk.com/lib/exe/fetch.php/image_19_.png?w=500&amp;h=500&amp;tok=3f9c59" alt="image_19_.png" loading="lazy" width="500" height="500" /> text/html 2026-04-27T11:51:06+00:00 athulya (athulya@undisclosed.example.com) https://help.geedesk.com/doku.php/?image=image_18_.png&ns=&rev=1777290666&tab_details=history&media_do=diff&do=media <img src="https://help.geedesk.com/lib/exe/fetch.php/image_18_.png?w=500&amp;h=500&amp;tok=1aa8fb" alt="image_18_.png" loading="lazy" width="500" height="500" /> text/html 2026-04-27T11:50:11+00:00 athulya (athulya@undisclosed.example.com) https://help.geedesk.com/doku.php/?image=image_17_.png&ns=&rev=1777290611&tab_details=history&media_do=diff&do=media <img src="https://help.geedesk.com/lib/exe/fetch.php/image_17_.png?w=500&amp;h=500&amp;tok=a4a8f7" alt="image_17_.png" loading="lazy" width="500" height="500" /> text/html 2026-04-27T11:42:41+00:00 athulya (athulya@undisclosed.example.com) https://help.geedesk.com/doku.php/?image=image_16_.png&ns=&rev=1777290161&tab_details=history&media_do=diff&do=media <img src="https://help.geedesk.com/lib/exe/fetch.php/image_16_.png?w=500&amp;h=500&amp;tok=2826c3" alt="image_16_.png" loading="lazy" width="500" height="500" /> text/html 2026-04-27T11:42:11+00:00 athulya (athulya@undisclosed.example.com) https://help.geedesk.com/doku.php/?image=image_15_.png&ns=&rev=1777290131&tab_details=history&media_do=diff&do=media <img src="https://help.geedesk.com/lib/exe/fetch.php/image_15_.png?w=500&amp;h=500&amp;tok=8504e6" alt="image_15_.png" loading="lazy" width="500" height="500" /> text/html 2026-04-27T11:38:29+00:00 athulya (athulya@undisclosed.example.com) https://help.geedesk.com/doku.php/?image=image_14_.png&ns=&rev=1777289909&tab_details=history&media_do=diff&do=media <img src="https://help.geedesk.com/lib/exe/fetch.php/image_14_.png?w=500&amp;h=500&amp;tok=7bdd8e" alt="image_14_.png" loading="lazy" width="500" height="500" /> text/html 2026-04-27T11:37:05+00:00 athulya (athulya@undisclosed.example.com) https://help.geedesk.com/doku.php/?image=image_13_.png&ns=&rev=1777289825&tab_details=history&media_do=diff&do=media <img src="https://help.geedesk.com/lib/exe/fetch.php/image_13_.png?w=500&amp;h=500&amp;tok=d38b78" alt="image_13_.png" loading="lazy" width="500" height="500" />