=== Learn about Geedesk === * [[understanding_geedesk|Understanding Geedesk]] * [[geedesk_apis|Geedesk APIs]] * [[release_notes|Release notes]] * [[faq|FAQ]] * [[Getting Support]] === Getting Started === * [[login|Login]] * [[user_profile_settings|User Profile and Settings]] * [[company_profile|Company profile]] * [[search_tickets|Search tickets]] * [[To Change Password from profile]] === Home === * [[Homepage]] * [[My Tickets]] * [[Follow ups]] * [[My Team Tickets]] * [[Manage Attendance]] === Tickets === * [[New tickets]] * [[Open tickets]] * [[Escalated tickets]] * [[On hold tickets]] * [[Resolved tickets]] * [[Inactive tickets]] * [[Scheduled tickets]] === VIP Alerts === * [[VIP Alerts]] === Configuration Steps === * [[Department]] * [[Rooms and Public Area]] * [[Users]] * [[Department Category]] * [[Ticket types]] * [[Ticket Category]] * [[Groups]] * [[Escalation Policy]] * [[Rule Engine]] === VIP Alert and Report Group Mapping === * [[VIP Alert Group]] * [[GM Report Group]] * [[Executive Summary Group]] === Other === * [[What is Ticket]] * [[How to create a Ticket]] * [[How to schedule a Ticket]] * [[Connected Tickets]] * [[How to change password for the users]] * [[New coloumn introduced in geedesk]] * [[what is property dashboard in geedesk]] * [[Step by step/how to configure property dasboard users]] * [[Admin Setting Overview]] === Advanced features === * [[setup_configuration_guide|Setup & configuration guide]] * [[guest_app|Guest app]] * [[integrations|Integrations]] === Reports in Geedesk === * [[basic_report|Basic report]] * [[custom_report|Custom report]] * [[executive_summary|Executive summary]] * [[Subcriptions]] * [[daily_GM_report|Daily GM report]] * [[intelligent_insights|Intelligent insights]] * [[Analytics]] * [[MIS Report]] * [[Realtime Insight]] * [[Employee Insight]] * [[Employee Ticket Logs]] * [[Usage Metrix]] * [[VIP Alert]] === Logs === * [[User Report Log]] * [[GM Report Log]] * [[Audit Log]] * [[ticket_audit_logs|Ticket audit logs]] === Our Community === * [[user_forum|User forum]] * [[good_sysadmin|Good SysAdmin]] ---- Follow us on [[socials|social networks]]. [[https://www.geedesk.com/privacy-policy|Our Privacy Policy]]