====== On Hold Tickets ======.

You can view all tickets with "On Hold" status by selecting "On Hold Tickets" under the "Tickets".


**Step 1:** Go to Tickets-> On Hold tickets

{{::hold.png?200|}}

**Step 2:** On the On Hold tickets page, tickets from the past 3 months are displayed by default with pagination. If you need to find a ticket older than 3 months, you can use the filter to specify the date range and department.

{{::onhold2.png?700|}}