====== Escalated Tickets ====== You can view all escalated tickets on the "Escalated Tickets" page under the "Tickets" section. **Step 1:** Go to **Tickets → Escalated Tickets.** {{::esc-ticket.png?200|}} **Step 2:** On the escalated tickets page, tickets from the past 3 months are displayed by default with pagination. If you need to find a ticket older than 3 months, you can use the filter to specify the date range and department. {{::escalated.png?800|}}