====== Basic report ====== * Go to **Reports** -> **Basic**. * Basic reports are to analyze the ticket details of the **last 7 days.** * It gives the details of tickets as to how many tickets are in **Open, Resolved, On hold, Escalated** like that. * We can analyze it with the **Bar diagrams, Line Diagrams, Stack Diagrams, and Tiled Diagrams. ** {{::rep1.png?200|}} {{::rep-1_1_.png?650|}}